Are you passionate about proper boot fit and alignment? Want everyone's feet to feel as good as yours? As a Boot Fitter at Elevation, you’ll play a key role in providing guests with a personalized and comfortable ski experience while contributing to a vibrant and energetic work environment. Your expertise will allow you to assess, recommend, and custom-fit ski boots tailored to each guest’s unique physiology and skiing style. By combining technical skills with outstanding customer service, you'll help create memorable experiences for our guests while supporting a positive and rewarding workplace. If you’re passionate about skiing and love working with people, this role offers the perfect balance of craftsmanship and guest interaction.

Compensation Information: $20.00 to $23.00 per hour (depending on experience)

Physical Requirement: Light; work activities involve handling loads up to 10 kg; predominantly in an indoor setting.

This job position requires physical presence at the designated location.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes (varies by position)
• Access to our Employee and Family Assistance Program
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels

This role is eligible for an incentive for successful applicants to receive $1 per hour worked based on completion of a full winter season contract. Conditions apply to this incentive and will be shared during the interview and onboarding.

Skills you bring with you:

• Minimum 3 years’ experience in ski retail operations, with at least 1 year spent boot fitting.
• Extensive knowledge of ski boot modification, technology and fitting.
• Strong commitment to excellent customer service (external and internal customers).
• Confident, self-motivated and able to maintain an outgoing, positive attitude.
• Able to work unsupervised and as part of a team in a fast-paced work environment.
• Thorough knowledge of inventory management and computerized Point-of-Sale systems.
• A community-focused mindset and a passion for the outdoors.

Primary Responsibilities:

• Additional responsibilities which include but are not limited to – outfitting guests and staff with rental equipment, selling retail products, and effectively displaying merchandise.
• Responsible for carrying out assessments and effectively communicating recommendations of the appropriate boots, insoles or alterations.
• Utilization of boot fitting tools and techniques to adjust and modify a guest’s boots, insoles or liners based on assessments.
• Assist management with training staff in boot-fitting techniques.
• Provide exceptional service to all resort guests and employees.
• Ensure health and safety policies and procedures are adhered to according to SPRLLP guidelines and relevant regulatory bodies.
• Ensure all SPRLLP policies are adhered to as outlined in the current Employee handbook.

Why join us?

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.

Apply Now (copy and paste the link into a new browser): https://sunpeaks.clearcompany.com/careers/jobs/f6c819e2-16c1-456d-53f0-149377bb248b/apply?source=3476799-CS-58771