As the altitude rises, your heartbeat increases, the crisp winter air catches your breath, and your eyes shine with the reflections of the glistening snowy mountains surrounding you and the passion guests and employees experience together. It is a culture we seek, are driven by and choose to surround ourselves. The shared culture allows stories to be told, experiences to be lived, and empowerments to be made. Servers, bartenders, cashiers, and bussers contribute to the resort, often being the first contact person, the in-between and the last touchpoint.

Compensation Information:

Cashier, Busser & Host: $18.75

Server & Bartender: $17.4

Both roles have ability to obtain gratuities

Physical Requirement:

Light to Medium; depending on location, may have the requirement for skiing or snowboarding ability

This job position requires physical presence at the designated location.

Accountabilities:

• Accurate cash handling experience
• Being productive and forward planning
• Ability to work alone and/or with team members
• Outlet dependant- barista & bartending requirements
• Always act with integrity and lead by example
• Stocking of front end showcases and coolers
• Flexibility in hours and shifts
• Assisting in preparation of orders with Manager & Supervisors
• Opening and closing duties of outlet
• RTP (Point of Sales) - ensuring they are closed properly when on closing shifts
• Ensuring the outlet is ready to ‘hand over’ to the next shift. (cleanliness, etc)
• Communicate with kitchen personnel and supervisors
• Make sure customers are well taken care of by predicting their needs and doing everything to ensure their stay in our establishment is the finest mountain resort experience; ensuring excellent customer service at all times
• Ensuring cleanliness of space
• Clear and clean tables and dishes at every opportunity and maintain a clean and sanitary environment
• Greet, welcome and engage with guests and other staff
• Following all safety procedures and policies
• Ensuing participation in collaboration
• Accurately and reliably perform closing duties and reconcile cash with total sales
• Adhere to grooming and appearance standards consistently
• Willingness and continuous learning throughout employment

Ideal Candidate:

• A professional of the F&B Industry who thrives on challenges, customer service and enhancing experiences
• Ensuring the customer satisfaction of all patrons
• Ensure engagements with all staff will be treated fair and handled with respect
• Encourage teamwork and create enthusiasm throughout all of Sun Peaks Resort
• One that creates and maintains high but realistic performance standards
• The drive to be a team player and willingness to move throughout F & B outlets and positions
• Serving It Right Certification required for Bartending
• Safe snowboarding & skiing equipment and intermediate riding abilities required for Midmountain employment

Why join us?

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes (varies by position)
• Access to our Employee and Family Assistance Program
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.

This role is eligible for an incentive for successful applicants to receive $1 per hour worked based on completion of a full winter season contract. Conditions apply to this incentive and will be shared during the interview and onboarding.