Are you passionate about skiing or snowboarding? Do you enjoy interacting with people and have a knack for conversation? We are hiring Retail Associates for the upcoming winter season. As a Retail Associate, you'll assist customers with their shopping, answer questions, and help with daily store operations. You’ll represent our retail brand and contribute to the store’s success. If this sounds like the perfect opportunity, apply today to work, live, and play where you belong.

Compensation Information:

$18.75 per hour

Physical Requirement:

Light, work activities involve handling loads of 5 kg but less than 10 kg; Predominately in an indoor setting.

This job position requires physical presence at the designated location.

Accountabilities:

• Greet customers when they arrive at the store and ask if they need assistance
• Process sales transactions at the POS (point-of-sale) counter
• Suggest upselling items to customers based on the items they have chosen
• Replace merchandise on the shelves, paying particular attention to displays
• Regularly change displays and remerchandise the store
• Ensures availability of merchandise by managing and maintaining inventories
• Keep window displays up to date with current events in the resort
• Provide resort information to guests
• Maintain cleanliness of the store and proper storage of all products and fixtures
• Be a continuous ambassador for Sun Peaks Resort and all activities and events throughout the winter season

Ideal Candidate:

• Professional, fun, and friendly personality, with the ability to build enthusiasm with guests under pressure and in routine situations
• Neat, tidy, and well organized with the ability to multi-task
• Ability to provide superior customer service and exceed customer’s expectations
• Experience and a good understanding of a POS system
• Enjoy the mountains and outdoors
• Well-presented and a team player

Why join us?

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes (varies by position)
• Access to our Employee and Family Assistance Program
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.

This role is eligible for an incentive for successful applicants to receive $1 per hour worked based on completion of a full winter season contract. Conditions apply to this incentive and will be shared during the interview and onboarding.